Palo Alto, CA's Sewage Cleanup Team, Full PPE Every Job

Yes, sewage is Category 3 blackwater and carries bacteria and pathogens that require full PPE and specialized disinfection.

We'll assess which materials must go and which can be treated and kept.

We use EPA-registered antimicrobial products specifically rated for blackwater contamination.

We don't close the file until air and surface checks pass.

Often yes, especially for sudden sewer backups, though coverage varies by policy — we can help document the loss for your claim.

Immediately — the longer contaminated water sits, the further bacteria and odor can spread into surrounding materials.